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550Access Error 630: Port Disconnected due to Hardware Failure (9X,ME)

Please try one or all of the following:

A
Clear Voice Mail messages (if applicable)
If you have a Voice Mail service that causes your dial-tone to sound differently when you have messages, it may interfere with 550access's ability to connect. To fix this problem, check your Voice Mail so that your dial tone sounds normal when you pick up the phone.
   
B
Identify and query your installed modem
View Instructions
   
C
Remove unused modems
1. Click on the Windows Start button and select Settings then choose Control Panel.
2. Double-click on Modem Icon.
3.

Select the modem's individually that did not respond in the previous step and click on Remove

4. Click OK and close the Control Panel.
   
D
Change the modem being used by the 550access software
View Instructions
   
E
Reinstall your modem driver
If all else fails, try reinstalling your modem driver. Please contact your system or modem manufacturer for specific instructions.
   


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