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550Access Support Center
 FAQs
 
I Just signed up; now what do I do? Where are the icons? How do I get online?
 
I cannot get online. I get a username and password invalid error.
 
Fastlane Web Accelerator wont log me in.
 
I am having a hard time using Microsoft Outlook for Email
 
I get Pop Ups and other random advertisements on my computer.
  How can I discontinue the service?
 
 Joining 550Access
 
How do I sign up for the service?
 
How do I cancel service of my current ISP?
 
Will I be able to use my current mail servers to send mail via your service?
 
If I go over monthly usage limit, do I lose access or will I be charged extra?
 
Do you support Linux and Macs?
  Is there a contract required?
 
 Connecting to 550Access
 
How to set up connection automatically
 
Create a connection manually (A manual connection does not require any software to get online)
 
Connecting to 550Access
 
Installing Dial Up Networking
 
Troubleshooting common errors (691, 678, 602)
 
How to Update Access Number?
 
 550Access High Speed Service
 
Installing and using High Speed software
 
Manually Update Accelerator Settings
 
Configuring Outlook Express for Email
  Configuring ThunderBird for Email
 
 Downloads
 
Dialer
 
Auto Configuration Software
 
Browser
 
 More Help
 
How can I retrieve my password if i forget it?
 
How can I change my password?
 

How do I import my contacts list to web mail?
 
 Payments & Billing
 
What are my payment options?
 
How do I change my credit card details?
 

How can I convert my Regular Dial up Plan to High Speed Plan OR vice versa?

 
How can I reactivate my account?
 
How do I cancel my 550Access account?
 
Is there a contract required?

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